Best Practices - Implementation

Change is never easy but it's often rewarding! 

​Follow our best practices below and see how awesome and easy it really can be!

Step 1. Emphasize invites should be sent out as soon as an application is received.

Step 2. Encourage candidates to complete the interview from home, expressing how it will accelerate the hiring process!

​3. Onsite stations should be offered for those that need them but they must be set up to allow VOIP calling.  Computers, Internet and a Headset is all you need! This link will help ensure your stations are setup properly https://networktest.twilio.com/​.  Don't worry, we're here to help too if needed!

4.  Disposition, disposition, disposition.  It is extremely important that recruiters update each candidates stage.  Advanced, declined, or Hired.  This data generates the Dashboard which allows leadership to view just how awesome recruiting is at sourcing and selecting top candidates!  

Application & Invitation

Sourced or searching, once an application is received, invite candidates to InterviewIQ.  We're available 24/7 so you don't have to be!

 We've  set your candidates up for success! With a mobile platform, candidates can complete the interview on any device (smartphone, tablet or computer). At home, the library, or even at work - they can take it anywhere, anytime! (Oh, and there's no app required!)

 Let's get you back to recruiting! Encourage candidates to complete the interview  off-site. Job fairs, community events, etc.- all now possible with the time we're giving you back!

Review & Disposition

Candidate results are available in real time.  Everything from automatically scored tests to their CO Score - voice matters.

​It takes less than 3 minutes to review a candidate and decide if they should be advanced or declined. 

 3 minutes!  No more long awkward phone calls with unqualified candidates. 

 You're welcome :)

Interviewing

Whether it's an on-site or  a virtual position,  only the qualified candidates advance to the next step. 

The interview!!

Hiring & On-boarding

​We'll give you the tools to easily share candidate results with hiring managers to make the time they spend  with each candidate even more valuable!

​Sounds effective and efficient right? It is.

Just like in the interview process, we'll help you share new hire results with other teams like Training and Ops Managers.

​This is a great way to prepare each team with more knowledge about incoming agents. The more you know.....

​Don't forget!  Once you've hired them, be sure to show off your selection skills and mark them as hired in the tool.  Don't worry, we'll show you how to do that too!