Data Entry Assessment
Time to complete: Approximately 2 minutes
The Data Entry Assessment measures the candidate’s ability to listen to information and recapture it. The candidate listens to a simulated customer call and type the required information into an on-screen form. With the Data Entry Assessment, recruiters can easily determine whether applicants are ready for the job and measures knowledge and skills required for effective work as a call-center representative.
The Data Entry Assessment helps recruiters assess:
- Customer service skills using real-world simulations of interactions with customers.
- Audio data entry speed and accuracy.
- Data analysis and cross-referencing skills
- Skills in spelling for important business terms and the names